Being right vs getting it right

I had a situation at work this week that made me stop and think for a little while. The details of the conversation will probably be meaningless to most, but the question that emerges out of the situation is the more critical thing to focus on. Here's some background (with names changed): We had to make a production decision for a customer and there were 2 options – one less expensive and the other more expensive. Knowing this customer Ashley made the decision to use the less expensive option (this seemed to be the right decision)....